Establishing the framework for a secure and reliable user experience.

TERM OF USE

We’ve done our best to keep the legal speak to a minimum. This page explains what you can expect from us and what we ask of you in return. It’s all about making sure our community stays awesome for everyone.


This Terms of Use agreement establishes a binding contract between you and BUCKBOOST IT SOLUTIONS (operating as buckboost.my). We have written these terms to ensure a transparent and secure shopping experience for all our customers.

By accessing our website or purchasing our hardware products, you explicitly agree to follow the rules outlined below. If you disagree with any part of these terms, you must stop using our website immediately.

1. Acceptance of Terms
First and foremost, your use of buckboost.my signifies your legal acceptance of these terms. Consequently, we reserve the right to update or modify these rules at any moment without prior notice. Therefore, you should review this page regularly to stay informed of any changes.

2. Product Information and Pricing
Because the computer hardware market fluctuates rapidly, we must maintain strict control over our listings.

Accuracy: While we strive for perfection, we do not warrant that product descriptions or SRP tables are entirely error-free.

Pricing Adjustments: We reserve the right to change prices instantly based on market trends.

Order Cancellation: If a pricing error occurs, we reserve the right to cancel your order and issue a full refund, even if you have already received a confirmation email.

3. Shipping and Risk
Once you complete a purchase, we process your order for delivery. However, you must understand the transition of responsibility:

Handover: Our responsibility ends the moment we hand your package to the third-party courier.

Loss or Damage: Consequently, the risk of loss or physical damage passes to you upon delivery to the carrier. Furthermore, we strongly recommend that you record an “unboxing video” to assist with any potential insurance claims.

4. Hardware Warranty and Service
We act as a bridge between you and the hardware manufacturers.

Manufacturer Terms: Every CPU, GPU, or networking device carries a specific manufacturer warranty. Therefore, the manufacturer—not buckboost.my—makes the final decision on whether to repair or replace a faulty unit.

Support Requests: When you submit a warranty or repair claim through our Fluent Support system, you must provide accurate data.

Data Responsibility: Moreover, we are not liable for any data loss during the repair process. Thus, you must back up your files before sending any storage devices or PCs to us.

5. Prohibited User Activities
To maintain a secure environment on our Windows-based server infrastructure, we strictly prohibit certain behaviors.

Security Interference: You must not attempt to bypass our Cloudflare security or probe our database for vulnerabilities.

Automated Tools: Furthermore, we forbid the use of “buying bots” or automated scripts to hoard limited-stock items.

Account Integrity: Finally, you must provide truthful information when creating an account or filling out forms.

6. Intellectual Property
We put significant effort into our brand and digital content.

Ownership: BUCKBOOST™ owns all logos, custom layouts, and hardware news articles found on this site.

Usage Restrictions: Accordingly, you may not copy, redistribute, or use our content for commercial purposes without our written consent.

7. Limitation of Liability
Under no circumstances shall BUCKBOOST IT SOLUTIONS be held liable for any indirect or consequential damages. For instance, if a component failure leads to business downtime or profit loss, our liability remains limited strictly to the amount you paid for that specific product.

8. Governing Law
Because we operate out of Malaysia, the laws of Malaysia govern these terms. Subsequently, you agree that the courts of Malaysia hold exclusive jurisdiction over any dispute that arises between you and buckboost.my.

Contact Information
If you have questions regarding these terms, please reach out to us via our official support channels at buckboost.my.